Work examples and experience

Olmsted County Customer Feedback and Community Outreach

(Rochester, Minnesota) Liz is working with Olmsted County Child and Family Services (CFS) to create their first-ever comprehensive community outreach and customer feedback program. CFS’s goal is to provide the community with a fuller understanding of CFS and to collect/analyze feedback for continuous improvement. Liz is working collaboratively with CFS leadership and their Community Engagement Workgroup on communications planning, customer feedback survey implementation and analysis. She’s also leading CFS with feedback loop planning and training staff to do community outreach in order to meet their goals.

New Nicollet Redevelopment Project

(Minneapolis, Minnesota) While working at Zan Associates, Liz was the Phase II Community Engagement Coordinator for City of Minneapolis’ New Nicollet Redevelopment Project. Liz worked collaboratively with City of Minneapolis planners, Community-based organizations and other firms to plan, develop, implement and evaluate community engagement in order to get community input on New Nicollet Street and Development designs. This work included communication planning, pop-up and open house planning and a community survey.

Robert Street Reconstruction

(St. Paul, Minnesota) While working at Zan Associates, Liz was the community engagement manager for this downtown Saint Paul project. She worked collaboratively with the City of Saint Paul, downtown businesses and residents, and other firms. Liz developed meaningful opportunities for stakeholders to give input and for the city to share updates through a community feedback loop. This work included communications planning, business outreach, a community survey, pop-up events and open houses.

First Avenue South

(Minneapolis, Minnesota) While working at Zan Associates, Liz was the community engagement manager and led a majority of the First Avenue community engagement efforts. Liz worked with the city, other firms, and community partners to create opportunities for the community to learn about the project and give feedback on design concepts. This work included coordinating the creation of an informational video, planning a community picnic, place-based surveys and open houses.